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NDIS Service

Travel & Transport Assistance

Safe and reliable transport support that helps participants access their community with confidence.

Travel & Transport Assistance with Mindhaven Care

What it is

About Travel & Transport Assistance

Travel & Transport Assistance helps participants safely access appointments, education, employment, community activities and other important destinations. Whether it's travelling with a support worker or developing the skills to travel more independently, our support is tailored to each participant's goals, abilities and individual needs.

We understand that reliable transport is more than getting from one place to another—it creates opportunities for greater independence, social connection and meaningful participation in everyday life.

At a glance

  • Transport to appointments
  • Community activities
  • Shopping
  • Education or employment
  • Safe and reliable travel support

Who it's for

Who We Support

  • Participants who cannot travel independently or use public transport safely
  • People attending regular medical, therapy or allied health appointments
  • Participants travelling to education, training or employment
  • Anyone building independent travel skills

What's included

Our Services Include

  • Transport to and from medical, allied health and other appointments
  • Travel to community, recreational and social activities
  • Transport for shopping, errands and essential daily tasks
  • Assistance travelling to education, training or employment
  • Support to develop public transport skills and travel confidence
  • Travel planning and safety support tailored to individual needs

Benefits

Benefits of Travel & Transport Assistance

  • Safe and reliable transport to important destinations
  • Greater independence and confidence when travelling
  • Increased access to community, education and employment opportunities
  • Reduced barriers to participating in everyday life
  • Person-centred support tailored to individual goals and mobility needs

Our approach

Our Approach

At Mindhaven Care, we believe quality support is built on trust, respect and genuine relationships. We take the time to understand each participant's goals, preferences and strengths, delivering personalised supports that promote independence, dignity and meaningful outcomes.

FAQs

Frequently Asked Questions

Is Travel & Transport Assistance funded by the NDIS?

Travel & Transport Assistance may be funded through the NDIS where it aligns with a participant's plan and support needs. Funding varies depending on each participant's individual circumstances and approved supports. If you're unsure whether this service is available under your plan, our team can discuss your support needs and help you understand your available funding options during the referral process.

Can the same worker who supports me at home drive me?

Where possible, we aim to provide consistency by matching participants with familiar support workers across their supports.

Do you support wheelchair users?

Yes. We support participants who use wheelchairs and other mobility aids. When you make a referral, we'll discuss your mobility, accessibility and transport requirements to ensure the most appropriate support arrangements are in place.

Ready to get started?

Send us the participant's details and we'll come back to you with availability and next steps.

Make a Referral