Referrals
Make a Referral
Send us the participant's details and we'll come back to you with availability and next steps.
Online referral form
Prefer to email? info@mindhavencare.com.au · Prefer to call? 1300 913 459
Who can refer
- Participants referring themselves
- Family members, carers and guardians
- Support coordinators
- Plan managers and plan nominees
- SIL and accommodation providers
- Allied health professionals, schools and hospitals
Next steps
What happens after a referral
01
We review your referral
We check the participant's needs and available funding against our current capacity, usually within one business day.
02
Initial conversation
A relaxed call to talk through goals, plan details, timing and any questions you have.
03
Service agreement
We confirm supports, hours and pricing in a clear service agreement before anything starts.
04
Supports begin
We match the right practitioner or support worker, then review progress regularly as needs change.
What to have ready
- Participant's name and contact details
- NDIS number and plan dates (if available)
- Plan management type
- The supports you're seeking
- Any risks or important background
- Preferred days and times
Not sure if we're the right fit? Get in touch and we'll talk it through.