Support Coordination
Helping participants understand their NDIS plan, make the most of their funding and navigate the system with confidence.
What it is
About Support Coordination
Support Coordination helps participants get the most from their NDIS plan by connecting them with the right supports, managing service agreements and building the skills to navigate the NDIS with confidence.
At Mindhaven Care, we work alongside participants, families and nominees to understand plan goals, interpret funding categories and find services that fit the participant's needs, preferences and aspirations.
We also help participants prepare for plan reviews, track budgets and resolve issues with providers so they can focus on achieving their goals rather than getting lost in NDIS complexity.
At a glance
- Understanding your NDIS plan
- Connecting you with the right supports
- Building capacity to manage your plan
- Preparing for plan reviews
- Navigating funding and service agreements
Who it's for
Who We Support
- Participants who are new to the NDIS and need help understanding their plan
- Participants finding it hard to connect with suitable providers
- Participants with a plan review coming up who want support to prepare
- Participants wanting to build confidence managing their own supports
- Families and nominees who need guidance navigating NDIS funding and systems
What's included
Our Services Include
- Explaining NDIS plans, funding categories and budgets
- Connecting participants with appropriate providers and supports
- Assisting with service agreements and quotes
- Monitoring plan spending and helping participants stay within budget
- Supporting participants to prepare for plan reviews and meetings
- Building capacity to manage supports independently over time
- Problem-solving and advocacy when issues arise with providers or services
Benefits
Benefits of Support Coordination
- Clearer understanding of your NDIS plan and funding
- Confidence to choose and manage the right supports
- Better use of plan funding to achieve goals
- Less stress when preparing for plan reviews
- Stronger connection between participants, families and providers
- Ongoing guidance that builds independence over time
Our approach
Our Approach
At Mindhaven Care, we believe quality support is built on trust, respect and genuine relationships. We take the time to understand each participant's goals, preferences and strengths, delivering personalised supports that promote independence, dignity and meaningful outcomes.
FAQs
Frequently Asked Questions
Is Support Coordination funded by the NDIS?
Support Coordination is funded under the Capacity Building budget in some NDIS plans, typically when a participant needs help to implement their plan and connect with providers. If you are unsure whether your plan includes this funding, we can help you check.
What is the difference between Support Coordination and plan management?
Support Coordination helps you find, connect with and manage your supports. Plan management is about paying provider invoices and managing the financial side of your NDIS plan. You can have one, both or neither depending on your plan.
Can you help me prepare for my plan review?
Yes. We help you review your goals, gather any reports or documentation you need, and prepare for conversations with the NDIA so your next plan reflects your needs. If you're unsure what to bring, we'll guide you through it.
Will you work with my other providers?
Yes. We collaborate with support workers, therapists, plan managers and other providers to make sure your supports are coordinated and working towards the same goals.
Ready to get started?
Send us the participant's details and we'll come back to you with availability and next steps.
Make a Referral
