About us

Care that
understands

Mindhaven Care is an NDIS provider delivering specialist behaviour support alongside everyday practical supports — coordinated by one consistent team who take the time to know the participant.

4

Core support streams under one provider

1-to-1

Person-centred planning for every participant

1 day

We aim to respond to all new referrals within one business day

Support worker and participant preparing a meal together at home
Participant and support worker walking together along a leafy park path

Our story

Built because supports should work together

Mindhaven Care was founded on a simple belief: participants do best when their supports work together. When Positive Behaviour Support and everyday supports are aligned, participants receive more consistent, person-centred care that leads to better outcomes and a higher quality of life.

Rather than providing support in isolation, we bring together highly qualified Behaviour Support Practitioners and compassionate Support Workers to deliver coordinated care under one trusted provider. From Positive Behaviour Support to Assistance with Daily Living, Community Access and Travel & Transport, every service is tailored to the participant's individual goals, strengths and support needs.

Our Behaviour Support Practitioners focus on behaviour support plans, functional assessments and behaviour support implementation, while our Support Workers deliver the everyday daily living, community access and transport supports.

Because everyone deserves a safe haven.

Our Mission

To deliver compassionate, evidence-based NDIS supports that build skills, reduce barriers and help participants live safely and confidently in the community they choose.

Our Vision

A community where every person with a disability is understood, included and supported to live a life of their own design.

What Guides Us

Our values are how we rise to every moment

RISE is more than an acronym. It is the standard we hold ourselves to every day — in every plan, every visit and every interaction.

R

R

Respect

We honour every participant's choices, preferences and autonomy, treating everyone with dignity, kindness and professionalism.

I

I

Inclusion

We celebrate diversity and create culturally safe, accessible spaces where every person feels they belong.

S

S

Support

We provide consistent, reliable and compassionate support — meeting people where they are and walking beside them.

E

E

Empowerment

We build confidence, skills and independence so participants can live life on their own terms.

Our approach

At Mindhaven Care, we believe quality support is built on trust, respect and genuine relationships. We take the time to understand each participant's goals, preferences and strengths, delivering personalised supports that promote independence, dignity and meaningful outcomes.

Our people

Meet Our Team

Our team brings together behaviour support practitioners and experienced support workers who share one standard of care.

Behaviour Support Practitioners lead behaviour assessments and behaviour support plans, while our Support Workers deliver the daily living, community and transport supports — all under the same coordinated provider.

Behaviour support practitioner working with a child in a play-based session